Help & Support

Guidance for every module, and a direct line to the team when something needs a person.

Signed in as Hannah Okonkwo · response targets: Critical same-day · High 1–2 days · Normal within the week

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TKT_0003VerifiedNormal
Add a fund summary section to the board pack
Opened Jul 2, 01:00 p.m. · target 40h
Jul 2, 02:00 p.m.Triaged — Feature request — logged to product backlog.
Jul 3, 09:00 a.m.In progress
Jul 3, 11:30 a.m.Resolved — Fund report exists on the roadmap (fund tracking module); linked customer to plan.
Jul 4, 08:00 a.m.Verified

Module guides

The same definitions that power tooltips — one source, no drift

Executive Dashboard

Your organization's financial position at a glance — every number computed from your books through governed definitions, never hand-typed.

Getting started: Connect your accounting system or upload a statement to see your first dashboard.
Ties to source
Every KPI reconciles to your imported records. This badge means the number traces to your trial balance — auditors can follow the same trail.
Metric definitions
Hover any KPI to see its plain-language definition and formula from the governed metric registry.
Ask Tara AI

Ask financial questions in plain language. Tara explains — the finance engine computes. Every number in an answer traces to your data; Tara cannot make numbers up.

Getting started: Try: “Can we afford to hire one more staff member?”
Sources
Each answer cites which data it drew from and how fresh it is.
Demo mode
Without a connected AI provider, Tara shows pre-written demo answers and says so. Honesty over polish: you always know whether an answer is live or canned.
Data missing
If your data can't answer the question, Tara says what's missing instead of guessing.
Scenario Lab

Model decisions before the board votes — adjust drivers and watch surplus, reserves, and forecasts respond instantly.

Getting started: Pick a preset like “Giving drops 10%” to see how scenarios work.
Goal Seek
Work backwards: choose a target (like 3 months of reserves) and Tara solves what one driver must be to reach it. Deterministic math on your own numbers — the same inputs always give the same answer.
Risk level
Scenarios are scored against your policy bands (reserve floor, payroll ceiling, margin).
Budget & Forecast

Budget vs actual with a computed forecast — quarterly projections, multi-year compounding, and a sensitivity band around the base case.

Getting started: Import your books to see budget variance; budgets can be entered once actuals exist.
Variance
Actual minus budget. Red means over budget on costs or under on revenue.
Sensitivity band
The shaded range shows how the forecast moves if key assumptions swing.
Board Reports

A board-ready pack — PDF or Excel — where every headline number ties to the same engine as your dashboard. What you preview is exactly what exports.

Getting started: Choose the sections your board expects, then export.
Export PDF
A professional multi-page pack: KPIs, reconciliation, trends, and metric definitions.
Export Excel
The same numbers as real numeric cells — for treasurers who want to work the figures.
Reconciliation block
Shows the report ties out to source records — the page auditors read first.
Multi-entity Consolidation

Roll multiple entities into one view, translating currencies with visible exchange-rate provenance — every converted amount shows the rate and date used.

Getting started: Consolidation appears when your organization has more than one entity.
@ rate · date labels
Each translated amount shows exactly which exchange rate converted it, from when. Boards and auditors should never wonder where a converted number came from.
Entity-currency mode
Shows each entity in its own currency; the roll-up hides because mixed currencies can't be summed.
Data Import & Mapping

Connect or upload your books, and Tara maps your accounts to its financial model — you review and confirm every low-confidence match before anything counts.

Getting started: Upload a trial balance export from your accounting system to begin.
Confidence badges
High-confidence matches apply automatically; uncertain ones wait for your review; unknowns are quarantined. Unmapped rows never silently enter your numbers — they're flagged until resolved.
Mapping memory
Confirmed mappings are remembered, so each import gets more accurate.
Tara Vault

Board documents, policies, and statements in one permissioned place.

Getting started: Upload your first board pack or policy document.
Demo documents
In the demo, documents are illustrative — no real file storage is connected yet.
Benchmarking

See where your governed metrics rank against a peer cohort — percentiles computed by a real engine over illustrative peer data until consented real cohorts exist.

Getting started: Benchmarks appear once your metrics are computed from imported data.
Illustrative cohorts
Peer distributions are synthetic seed data today. The math is real; the peers are not — yet. Real cohorts require consented, legally-cleared customer data. We won't fake that.